Terms of Service
Last updated: May 2026
1. Acceptance
By creating an account on Kandhaa, you agree to these Terms of Service and our Community Guidelines. If you do not agree, please do not use our platform.
2. Eligibility
You must be at least 18 years old to use Kandhaa. By registering, you represent that you meet this requirement.
3. Purpose of the platform
Kandhaa is a peer emotional support platform. It is not a dating app, a therapy service, a crisis intervention service, or a professional counselling platform. It must not be used for romantic solicitation, sexual content, or commercial purposes of any kind.
4. Prohibited conduct
- Revealing another user's real identity or attempting to identify them
- Romantic or sexual solicitation
- Harassment, threats, or bullying
- Sharing contact information to move conversations off-platform
- Impersonating Kandhaa staff or other users
- Any form of commercial solicitation or advertising
5. Disclaimer of mental health services
Kandhaa is not a substitute for professional mental health care. If you are experiencing a mental health crisis, please contact a qualified professional or crisis helpline. In India: iCall at 9152987821, SNEHA India at 044-24640050, Vandrevala Foundation at +91 9999 666 555 (24/7), Tele-MANAS at 14416.
6. Termination
We reserve the right to suspend or terminate accounts that violate these terms without notice. You may delete your account at any time from your profile page.
7. Grievance Officer
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, our designated Grievance Officer is:
Name: Abhinandan Chaudhary
Email: grievance@kandhaa.com
Complaints will be acknowledged within 24 hours and resolved within 15 days.
8. Contact
For questions about these terms, contact us at legal@kandhaa.com.